We aim to ship your order the following business day as long as no confirmation is required regarding your shipping address. Should there be a discrepancy with the billing or shipping address we will need to verify this with the customer prior to shipping the order. If we have the capacity to ship earlier we will. You will receive email confirmation stating your order has been processed ready to ship.
If you require an order urgently please do not hesitate to contact us at email@example.com
If we are able to assist you in any way possible, we will.
Please be aware that public holidays will delay shipping.
All delivery dates are estimated. Delivery estimates vary depending on your country and customs clearance.
Please be mindful that many EU Customs are experiencing clearance delays following BREXIT.
It is the responsibility of you the importer to find out if the imports of dietary supplements are allowed into your country of residence. Certain countries prohibit the import of some products. Nature Angel takes no responsibility for knowing the import regulations and laws of different countries.
As a customer, it is your responsibility to check with the Customs Office in your country. Please check with your Customs office prior to placing an order.
All VAT (Value Added Tax), duty and other taxes are the responsibility of you the importer. As you are responsible for any VAT, duty and taxes it is best that you check with your Customs office for the rates if applicable.
We will only charge you for the products you purchase and the shipping cost. Any additional charges (VAT, duty and other taxes) involved in the import of the products to your country are your responsibility. From 1st January 2021 these charges will also apply to European customers.
If a package is seized by Customs in your country we will not reimburse you for the product cost or shipping charges. This is beyond our control and is why we ask that you check with your Customs office prior to ordering any products.
Should you have any questions please email us at firstname.lastname@example.org